CRYPTO FAQ
Unlock crypto intelligence and accelerate growth with our AI-powered analytics.
Make data-driven decisions that deliver exceptional results.
Is it secure? How are my funds protected?
Your security comes first. At Legacy Bitfundex, we use bank-grade encryption, two-factor authentication (2FA), and cold storage to safeguard digital assets. We adhere to stringent financial regulations and undergo regular independent audits. Client funds are insured against unauthorized access, so you can trade with confidence.
I haven’t invested in cryptocurrency before. Is it complicated?
Not at all! Legacy Bitfundex is tailored for beginners:
- Step-by-step tutorials and 24/7 support
- Risk-free demo to practice using virtual funds
- Automated solutions that handle the heavy lifting for you
- Start with as little as $5 and learn as you trade!
How quickly can I withdraw funds to my bank card?
Bank card withdrawals are processed within 1–3 business days in most regions. Cryptocurrency withdrawals to external wallets are typically completed in under 30 minutes. Actual processing times may vary depending on your bank and verification status.
Why are there no fees? Is there a catch?
We earn revenue through premium features and volume-based partnerships with exchanges, not user fees. There are no hidden fees—you’ll always see the exact transaction amount before you confirm.
Is this service offered in my country?
Yes! Legacy Bitfundex is available in most countries worldwide (98+ and growing). Simply choose your country during registration to confirm availability and view localized payment options. We adhere to all local regulations to keep your trading safe and legal.
How should I decide what to invest in? Do you offer recommendations?
We make crypto investing accessible for beginners! Legacy Bitfundex offers:
- 1. AI-driven recommendations - Receive tailored coin suggestions aligned with your risk profile
- 2. Ready-made portfolios - Curated bundles (e.g., 'Starter Pack', 'DeFi Bundle')
- 3. Live market signals - Real-time buy and sell alerts for leading cryptocurrencies
Plus, our interactive tutorial guides you as you invest!
Where can I get support if I encounter technical issues?
24/7 support is available via live chat or email at support@legacy-bitfundex.com.com. For urgent issues, our average response time is under 15 minutes.
Is cryptocurrency legal? Do you comply with my country's financial regulations?
Yes, cryptocurrency is legal in most jurisdictions, and Legacy Bitfundex operates in full compliance with applicable local laws and regulations. Here's what you need to know:
- 1. Licensed Service
- Registered with (FinCEN, FCA, and CySEC)
- Independent firms conduct regular audits
- 2. Country-Specific Rules
- Automated geo-compliance: Our platform adapts to your country's regulations
- KYC verification required where legally mandated
- 3. Your Funds Are Safeguarded
- Bank-grade security (the same as your online banking)
- 95% of assets are held offline (cold storage)
See our Compliance page for your country’s status, or contact support for details.
What payment methods do you accept?
